Cheggl
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PRIVACY POLICY

Cheggl GmbH

1. General Information

The protection of your personal data is very important to us.

Below we inform you about how we process your data when you use our website and digital services.

Personal data means all data that can identify you personally.

We process your data exclusively in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.

2. Responsible Entity

Responsible for data processing is:

Cheggl GmbH

Chrysanderstraße 2A

21029 Hamburg

Germany

Email: hallo@cheggl.com

Phone: +49 40 334684480

3. Access Data (Server Log Files)

When accessing our website, information is automatically transmitted by your browser and stored in so-called server log files.

This includes in particular:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • IP address (possibly anonymized)
  • Time of server request

This data is used exclusively to ensure trouble-free operation of the website and to improve our services.

Legal basis is Art. 6 para. 1 lit. f GDPR (legitimate interest).

4. Cookies

Our website uses cookies.

Cookies are small text files stored on your device and do not cause any damage.

We use:

  • Technically necessary cookies (for shop functionality)
  • Optional analytics and marketing cookies (only with consent)

Legal bases:

  • Art. 6 para. 1 lit. f GDPR (technically necessary)
  • Art. 6 para. 1 lit. a GDPR (consent)

You can adjust your cookie settings at any time in your browser.

5. Use of the Online Shop

When using our shop, we process personal data to execute orders and handle video productions.

In particular, we process:

  • Name
  • Company data
  • Contact details
  • Billing data
  • Project-related details (e.g., location, content)

This data is required for contract performance according to Art. 6 para. 1 lit. b GDPR.

6. Payment Processing

We use external payment service providers to process payments.

Depending on the selected payment method, your payment data is transmitted to the respective provider.

Processing is carried out for contract performance according to Art. 6 para. 1 lit. b GDPR.

7. Use of External Service Providers

To provide our services, we work with external service providers (e.g., videographers, production partners).

They receive only the data required to carry out the respective order.

8. Contact

If you contact us by email or via a form, your details are stored to process your inquiry.

Legal basis: Art. 6 para. 1 lit. b GDPR.

9. Integration of Third-Party Providers

Our website may include content from external providers.

This concerns in particular:

  • Video services (e.g., Vimeo, YouTube)
  • Map services (e.g., Google Maps)
  • Social media links

These services are only activated if you give your consent.

Legal basis: Art. 6 para. 1 lit. a GDPR.

10. SSL or TLS Encryption

For security reasons, our website uses SSL or TLS encryption.

11. Storage Duration

Personal data is only stored as long as necessary to fulfill the respective purpose.

Statutory retention obligations remain unaffected (e.g., up to 10 years).

12. Your Rights

You have the following rights:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection (Art. 21 GDPR)
  • Withdrawal of consent (Art. 7 GDPR)

You also have the right to lodge a complaint with a supervisory authority.

13. Validity and Changes

This privacy policy is currently valid and effective as of March 2026.

Status March 2026